How Crawley PIWC collects, uses, and protects your personal data.
Last updated: May 2026. This policy applies to crawleypiwc.org and all data collected through our website forms and church administration systems.
When you interact with our website and church services, we may collect the following personal information:
Contact forms & enquiries: Name, email address, phone number, and the content of your message or prayer request.
New member registration: Name, email, phone, address, date of birth, gender, marital status, previous church, and how you heard about us.
Visitor forms: Name, email, phone, and any notes you provide.
Volunteer applications: Name, email, phone, and your selected ministry team preferences.
Baptism requests: Name, email, phone, and baptism-related information.
Event registrations: Name, email, phone, and any event-specific information.
Membership records: For church members, we maintain records including personal details, spiritual milestones, group membership, and church role for pastoral care and church administration.
Website usage: We use essential cookies for site functionality (e.g. cookie consent preference). We do not use third-party tracking or analytics cookies.
We use your personal data solely for legitimate church purposes:
Pastoral care & follow-up: To respond to your enquiries, prayer requests, and to provide spiritual support.
Church administration: To maintain accurate membership records, manage attendance, and produce internal statistical reports for The Church of Pentecost UK (COPUK).
Communication: To contact you regarding church activities, events, and services you have expressed interest in.
Volunteer coordination: To match you with ministry teams and coordinate church service activities.
Event management: To process registrations and communicate event details.
We will never sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with The Church of Pentecost UK headquarters solely for denominational statistical reporting.
We take the security of your personal data seriously and implement appropriate measures to protect it:
Encrypted connections: All data transmitted between your browser and our website is encrypted using HTTPS/TLS.
Secure database: Your data is stored in a secured, hosted database with restricted access controls.
Access controls: Only authorised church administrators can access personal data, with role-based permissions limiting access to relevant information only.
Image storage: Any uploaded images are stored via a secure cloud hosting provider with access controls.
Password protection: Admin accounts are protected with hashed passwords and time-limited authentication sessions.
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:
Right of access: You can request a copy of the personal data we hold about you.
Right to rectification: You can ask us to correct any inaccurate or incomplete data.
Right to erasure: You can request that we delete your personal data, subject to any legal or legitimate retention requirements.
Right to restrict processing: You can ask us to limit how we use your data.
Right to object: You can object to the processing of your data for specific purposes.
Right to data portability: You can request your data in a machine-readable format.
To exercise any of these rights, please contact us using the details below.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:
Contact form submissions: Retained until the enquiry is resolved, then archived or deleted.
New member & visitor forms: Retained for follow-up purposes. Deleted upon request or after a reasonable period if no further engagement.
Membership records: Retained for the duration of your membership and for a reasonable period afterwards for historical church records.
Event registrations: Retained for 12 months after the event date, then deleted.
Volunteer applications: Retained while you are actively volunteering. Deleted upon request or after cessation of volunteering.
If you have any questions about this privacy policy or wish to exercise your data rights, please contact us:
Email: copcrawleypiwc@gmail.com
Phone: +44 7821 269442
Address: Maidenbower Community Centre, Harvest Rd, Crawley, RH10 7QH
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been handled improperly.